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FAQs

What Would You Like to Know?

 

IS USING MAGNETIC EYELINER SAFE FOR MY EYES?

Yes! Our Eyeliner ingredients are found in common makeup and skincare products, The iron oxide which makes the eyeliner work is safe to be used around the eyes. We do not however recommend using our product if you have any pre-existing eye conditions.

HOW LONG WILL MY EYELINER AND EYELASHES LAST?

Our lashes are reusable 20+ times with proper care and storage. Make sure to clean the magnets carefully after each use by gently pulling eyeliner from the magnets and/ or wiping them with a cotton swab and a small amount of oil free makeup remover. Place lashes back into the lash tray to keep their shape and keep them clean.

HOW DO I REMOVE AND CLEAN MY LASHES?

Simply grab the end of the lash at your outer eye and gently peel off. Avoid grabbing from the centre of the eye as that part of the strip is smaller and more delicate.

HOW DO I MAKE SURE THE LASHES FIT MY EYE SHAPE?

 We offer numerous styles for that reason. Make sure to read the bio of each as we do specify whether we recommend it for small or large eyes as well as specific shaped eyes. All our lashes can be trimmed for the best fit. Please watch our tutorial for help on how to do that properly and without damaging the lashes.

THE LASH STRIP FEELS UNCOMFORTABLE, WHAT AM I DOING WRONG?

Ensure that you have clipped the tiny ends on both tips of the lash strip. Any little excess of the strip can be irritating to the lid if not clipped. Trimming them to size will also help with comfort.

CAN I WEAR MASCARA WITH MY MAGNETIC EYELASHES?

Yes! We actually recommend it to give a more cohesive look.
Always curl your lashes and apply mascara BEFORE applying the magnetic liner and lash strip!

CAN MAGNETIC LASHES BE WORN AT THE SAME TIME AS EYELASH EXTENSIONS?

Yes magnetic lashes are the perfect solution for the “in between fill” times when your extensions are looking sparse. Be careful to avoid getting the eyeliner on the extensions themselves if possible.

HOW DO I MAKE MY MAGNETIC EYELASHES STAY ON BETTER?

Ensure the magnets are kept clean, you may have remnants of mascara or liner stick to the tiny magnets on the strip. 
Also make sure you have applied a thick enough coat as well as a second coat if needed and allow the liner to dry completely before applying the lash strip. If you don’t the liner will stick to the lash strip more than to your eyelid.

CAN I RETURN MY EYELASHES IF I DONT LIKE THEM?

All magnetic eyelash kits and accessories are final sale with the exception of unworn, defective product, Please read our Return Policy for more details

WHERE DO YOU SHIP TO?

We currently ship to any Canadian province. We do not ship to the U.S or Internationally at this time.